“[T]here’s a reason ‘The Human Factor,’ by Israeli filmmaker Dror Moreh, escapes what would seem a likely fate of being interesting only to policy wonks and those with a direct stake in the issue, and it has something to do with the title. It’s a reference to a line from Dennis Ross, the best-known negotiator of the bunch.
“‘You can’t ignore the human factor,’ he says at the beginning. ‘Someone who has a human touch treats someone else with respect. Someone who has a human touch doesn’t think they’re going to outsmart anybody…'”
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